Contact Us

1. Introduction

Building clear and reliable communication with our customers is a core part of how our store operates.
We value transparency, responsiveness, and attentive support in every interaction.

If you have any questions, need assistance, or would like to share feedback, we encourage you to reach out to us.
Our team is always ready to provide clear, professional, and personalized support throughout your shopping experience.

2. How to Reach Us

For general inquiries, order-related questions, or customer support, you may contact us using the details below:

Email: deals@casauphub.com
Phone: +65 (942) 65063
Address: APT BLK 38D BENDEMEER ROAD #14-860, SINGAPORE 334038, SINGAPORE
Delivery Area: United States

3. Customer Support Hours

Our customer support team is available Monday through Friday, from 9:00 AM to 4:00 PM, excluding public holidays.

During business hours, we aim to provide timely, professional, and solution-oriented responses.

4. Support and Response Time

Every message we receive is handled with care and attention.

Our goal is to deliver accurate and helpful responses as efficiently as possible, while ensuring each request receives the consideration it deserves.
All inquiries are monitored and followed through to ensure appropriate and satisfactory resolution.

5. Helpful Information When Contacting Us

To help us assist you more effectively, we recommend contacting us by email whenever possible and including:

• Your order number, if applicable

• A brief and clear description of your request or concern

Our team supports customers at every stage of the shopping process — from order placement to delivery — with consistency, reliability, and attention to detail.

We are committed to providing a smooth, dependable, and customer-focused experience in line with established e-commerce standards in the United States.