Privacy Policy
1. Scope of Application
This Privacy Policy applies to all personal data collected and processed through our website, as well as to services provided to customers located in the United States.
It explains what types of information are collected, how the data is used, and the rights available to users under applicable United States data protection and consumer privacy laws.
Personal data refers to any information that can directly or indirectly identify an individual, including but not limited to name, shipping address, email address, payment details, or browsing activity.
2. Information Collection and Use of Cookies
We may collect personal information in the following situations:
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When a customer places an order or creates an account
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When a customer subscribes to informational communications
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When a customer contacts us via email or online forms
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When a customer browses our website through cookies or analytics tools
Cookies used on our website are intended to:
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Ensure website security and proper functionality
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Improve user experience and website performance
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Analyze traffic and usage patterns
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Support basic personalization based on user interactions
Upon the first visit, users are informed about the use of cookies and may manage or disable them through browser settings.
3. Use and Sharing of Information
Collected data is used strictly for the following purposes:
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Processing and managing orders
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Providing customer support and after-sales assistance
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Sending informational communications when consent is provided
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Maintaining website security and preventing fraudulent activity
We do not sell personal data.
Information may be shared only with:
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Service providers involved in essential operations such as payment processing, hosting, logistics, and technical maintenance
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Authorities when required by applicable law
All partners are bound by confidentiality obligations and may only use data as necessary to perform their assigned services.
4. Data Retention and Cookie Consent
We retain personal data only for as long as necessary for the purposes described:
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Order-related data: retained for up to 5 years after the last transaction
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Billing and payment data: retained as required by applicable regulations
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Communication-related data: retained until consent is withdrawn or for a maximum of 3 years after the last interaction
Cookies are stored for a maximum of 12 months from the date they are placed on the user’s device.
Users may withdraw consent at any time through browser settings or by contacting us.
5. User Rights
In accordance with applicable United States privacy laws, users may exercise the following rights:
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Request access to personal data
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Request correction of inaccurate information
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Request deletion of data that is no longer required
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Object to certain types of data processing
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Request limitation of data processing
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Request a copy of personal data in a transferable format
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Withdraw previously granted consent at any time
Requests must be submitted in writing and may require identity verification for security purposes.
6. Legal Basis for Data Processing
Data processing carried out by our store is based on:
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Contractual necessity: order fulfillment and delivery
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User consent: optional communications and non-essential cookies
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Legitimate interests: fraud prevention, website security, and service improvement
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Legal obligations: accounting, tax, and consumer protection requirements
All processing activities are conducted in accordance with applicable laws and industry standards.
7. Contact Information — Privacy Requests
For questions regarding personal data, privacy rights, or data handling practices, please contact us using the information below:
Email: deals@casauphub.com
Phone: +65 (942) 65063
Address: APT BLK 38D BENDEMEER ROAD #14-860, SINGAPORE 334038, SINGAPORE
Business Hours: Monday to Friday, 9:00 AM – 4:00 PM
Delivery Area: United States
We value user privacy and are committed to handling all personal data responsibly, transparently, and securely.