💥 We provide free shipping within the United States 💥
💥 Orders are typically processed within 1–6 business days 💥
Log in

Cart

Your cart is currently empty.

Continue shopping
Total
USD 0.00
 

Terms of Service

 

1. Introduction and Scope

These Terms of Service govern the rights and obligations related to the use of our website and all purchases made by customers located in the United States.

Accessing our website or placing an order constitutes full acceptance of these Terms without reservation. Customers are encouraged to review them carefully before using the website or completing a purchase.

2. User Accounts and Responsibilities

Certain features of our website may require the creation of a personal account.

  • Users agree to provide accurate, complete, and up-to-date information during registration and to keep their account information current.
  • Users are responsible for maintaining the confidentiality of their login credentials and for all activities conducted through their account.

Our store reserves the right to suspend or terminate any account in cases of fraudulent activity, misuse, or violation of these Terms.
We are not responsible for issues arising from improper website use or inaccurate information provided by the user.

3. Products, Availability, and Pricing

Products displayed on our website are described as accurately as possible.

  • Minor variations may occur between product images and delivered items due to manufacturing differences or display settings.

Prices shown on our website include applicable taxes.
Our store may update product information or pricing at any time; however, the price confirmed at checkout will apply to the order.

4. Orders and Payment

Placing an order indicates full acceptance of these Terms of Service.

  • The purchasing process includes product selection, cart review, confirmation of shipping details, and payment method selection.
  • Payment is required at the time the order is placed.

An order becomes final once payment is received and an order confirmation is sent.

5. Shipping and Delivery

Shipping terms are detailed in our Shipping Policy available on the website.

We provide free shipping within the United States.
Orders are typically processed within 1–6 business days.

Processing Cutoff Time:

  • Orders placed before 4:00 PM are processed the same business day.
  • Orders placed after 4:00 PM are processed on the next business day.
  • Orders placed on public holidays are processed on the following business day.

Estimated delivery time is 6–16 business days from the shipment date.
In cases of delay, damage, or delivery issues, customers may contact us for assistance.

6. Order Cancellation

Orders may be canceled under the following conditions:

  • Orders that have not yet shipped and were placed within 48 hours may be canceled for a full refund.

  • If an order has already shipped or more than 48 hours have passed, cancellation is no longer available.

In such cases, customers must wait for delivery and submit a return request according to our cancellation and return procedures.

For more details, please refer to our Order Cancellation Policy.

7. Returns, Exchanges, and Refunds

All return and refund requests must comply with our Return, Exchange, or Refund Policy.

Customers may request a return within 40 days of receiving their order.

Our store does not offer direct exchanges.
If a different item or variation is desired, the original item must be returned and a new order placed after the refund is processed.

Returns are accepted if:

  • The item received does not match the order

  • The item arrives damaged or defective

  • The item is returned unused, unassembled, in original condition, and with all original packaging and accessories

A return shipping label is included inside the package at the time of delivery.

Refunds are processed within 1–6 business days after the returned item is received and inspected.

8. Privacy and Data Protection

  • Personal data is collected and processed in accordance with applicable United States privacy and consumer protection laws.
  • Information is used solely for order processing, customer support, and lawful communications.

We do not sell personal data.

9. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the United States.

In the event of a dispute, both parties agree to attempt an amicable resolution before pursuing formal legal action.
If necessary, disputes will be handled by the appropriate authorities in accordance with applicable law.

10. Contact Information

For questions regarding our services, orders, or user rights, please contact us:

Email: deals@casauphub.com
Phone: +65 (942) 65063
Address: APT BLK 38D BENDEMEER ROAD #14-860, SINGAPORE 334038, SINGAPORE
Business Hours: Monday to Friday, 9:00 AM – 4:00 PM
Delivery Area: United States

Our store is committed to providing a secure, transparent, and reliable shopping experience built on trust and customer satisfaction.