Shipping Policy
1. Delivery Coverage
Our store provides delivery services exclusively within the United States.
All items are prepared and fulfilled through authorized logistics partners and shipped to valid addresses within the United States.
2. Shipping Costs
- All orders placed through our website qualify for free shipping within the United States.
There are no minimum purchase requirements for free shipping.
3. Order Processing
After payment is successfully completed, orders are typically processed within 1–6 business days.
Processing Cutoff Time:
- Orders placed before 4:00 PM will be processed on the same business day.
- Orders placed after 4:00 PM will begin processing on the next business day.
- If an order is placed on a public holiday, processing will begin on the following business day.
Once an order has been processed and shipped, customers will receive a confirmation message containing tracking details.
4. Shipping Method and Estimated Delivery Time
Orders are delivered by professional carriers experienced in handling furniture and oversized items.
The estimated delivery time is 6–16 business days from the shipment date.
5. Applicable Taxes
All prices displayed on our website include applicable taxes in accordance with United States regulations.
No additional charges will be required upon delivery.
6. Order Tracking
After shipment, customers will receive a tracking number and a tracking link to monitor the delivery status online.
7. Customer Support Contact Information
For questions regarding shipping, delivery status, order processing, returns, or tracking, please contact our customer support team:
Email: deals@casauphub.com
Phone: +65 (942) 65063
Address: APT BLK 38D BENDEMEER ROAD #14-860, SINGAPORE 334038, SINGAPORE
Business Hours: Monday to Friday, 9:00 AM – 4:00 PM
Delivery Area: United States
Our store is committed to providing a reliable and transparent shopping experience, ensuring that every order is handled carefully and delivered efficiently.